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Privacy Policy

Privacy Policy

Effective Date: April 15, 2025

This Privacy Policy (“Policy”) applies to fastfibernow.com and Rivvia (the “Company”) and governs data collection, usage, and communications. Unless otherwise noted, all references to the Company include fastfibernow.com. The Company operates a third-party fiber internet provider website.

By using the Company’s website and services, or by providing us with your contact information, you consent to the data and communication practices described in this Policy.

1. Collection of Your Personal Information

To provide you with products and services, the Company may collect the following personally identifiable information:

  • First and last name

  • Mailing address

  • Email address

  • Phone number

If you purchase the Company’s products or services, we may also collect billing and credit card information to process transactions.

We do not collect personal information unless you voluntarily provide it. However, you may be required to provide certain information when:

  • Registering for an account

  • Entering a sweepstakes or contest

  • Signing up for special offers

  • Sending us an email

  • Submitting payment information for purchases

We may also collect additional personal or non-personal information in the future.

2. Use of Your Personal Information

The Company may use your personal information to:

  • Provide requested products and services

  • Communicate with you about your account, billing, or service

  • Send you marketing, promotional, or educational messages via email, phone call, or SMS

  • Notify you about changes to our website, services, or terms

  • Enforce contractual obligations

  • Respond to customer support requests

  • Offer services from the Company or trusted partners

  • Comply with legal or regulatory obligations

3. Communication Consent – SMS, Email, and Voice

By providing your contact information, you expressly consent to receive communications from the Company, including:

  • Emails (transactional, promotional, or educational)

  • Phone calls from live agents or auto-dialers for customer service, sales, or marketing

  • SMS/text messages with account updates, special offers, service changes, or promotions

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.

To opt out:

  • SMS: Reply STOP to any message

  • Phone calls: Request removal by calling us or emailing info@rivvia.com

  • Email: Use the unsubscribe link at the bottom of any email

You may also manage your preferences by contacting us directly.

4. Sharing Your Information with Third Parties

The Company does not sell, rent, or lease customer lists to third parties. However, we may:

  • Share information with trusted vendors for services like email delivery, text messaging, analytics, or customer support. These vendors are contractually obligated to maintain your privacy.

  • Contact you on behalf of external partners about offerings relevant to your interests. In such cases, your contact information may be shared with these third parties.

  • Disclose personal data if required to comply with legal obligations or protect our rights.

5. Opt-Out of Third-Party Information Sharing

Under the California Consumer Privacy Act (CCPA) and other state privacy laws, you have the right to opt out of the disclosure of your personal information to third parties. You can opt out at any time by visiting: fastfibernow.com

6. Tracking User Behavior

We may collect data such as:

  • IP address

  • Browser type

  • Access times

  • Referring websites

  • Device identifiers

We use this information to maintain service quality, improve the site, and analyze usage.

7. Use of Cookies

We use cookies to personalize content and improve user experience. You can manage cookie settings in your browser, though doing so may impact certain website features.

8. Security of Your Personal Information

We secure your personal data through encryption, limited access protocols, and secure servers. For example:

  • SSL encryption is used to protect data during transmission.

  • Sensitive data like credit card numbers is stored using industry-standard safeguards.

While we strive to protect your data, no system is 100% secure. By using our site, you acknowledge this risk.

9. Right to Deletion

You may request deletion of your personal information. Upon verifying your identity, we will:

  • Delete your personal data

  • Instruct vendors and processors to do the same

We may deny deletion requests if data is needed to:

  • Complete a transaction

  • Detect fraud or illegal activity

  • Debug errors

  • Comply with legal obligations

  • Conduct research in the public interest

  • Enable internal operations reasonably aligned with user expectations

10. Children Under 13

We do not knowingly collect information from children under 13. If you are under 13, please ask a parent or guardian for permission before using this website.

11. Opt-Out & Unsubscribe from Communications

You may opt out of communications at any time using the methods below:

12. Updates to This Policy

The Company reserves the right to update this Policy at any time. When changes occur, we may notify you via:

  • Email

  • Prominent notice on our website

Your continued use of the website or services constitutes acceptance of the updated policy.

13. Contact Information

If you have questions about this Policy or how your information is used, please contact:

Rivvia
1261 S. 820 E. Suite #300
American Fork, Utah 84003
Email: info@rivvia.com
Phone: +1 (855) 681-4644